Return Policy

Thank you for shopping at Eljo’s.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.



The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



For the purposes of this Return and Refund Policy:

·         You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


·         Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Eljo’s, Taylor Street and Ariapita Ave, Port of Spain.


·         Service refers to the Website.


·         Website refers to Eljo’s, accessible from


·         Goods refer to the items offered for sale on the Service.


·         Orders mean a request by You to purchase Goods from Us.


Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:


·         The following Goods cannot be returned: Sale and non-sale items 


·         The supply of Goods made to Your specifications or clearly personalized.


·         The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.


·         The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.


We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.


No Return Policy


We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund  of any kind.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:


·        By phone number: +1 868 201 3556 


·        By email: